Refund Policy

This policy explains how to request a refund or return and how we handle cancellations. Specific consumer rights may apply under Netherlands and EU rules.

To request a refund, email our support team with your name, the email used for the order, and a short description of the request.

Email: contactus@tharlonnvap.world

Eligibility and timelines depend on the product condition and applicable law. We may request order details to verify the request.

We aim to respond within a reasonable time. Processing time can vary due to verification, payment method, and local holidays.

We process only the information required to handle your request and keep it only as long as necessary for the purpose or required by law.